Our mission is to provide excellence in customer service, turning customers into raving fans. Our promise is to provide product selection, in-depth knowledge, and expert advice, with an attitude of helpfulness. Call us today and you’ll find out why we are “The Most Helpful Shop on the Planet”.
To give customers the best shopping experience, our shop is open by appointment Mon-Fri. Click below to schedule.
This is an amazing enterprise. Fantastic service with down to earth staff. The instruments are beautiful, and they strive in every way for excellence. I couldn't be more pleased. Its hard to find the kind of quality and service they offer. I have dealt with many music stores over the years, but none more knowledgeable and quality focused. A winning team with an excellent product.
Ordered a 315 mando from them. Zach was awesome and answered all my questions during the process about care etc. The mandolin was well packaged and protected for shipping. Very pleased with my purchase and experience with the mandolin store. Will most definitely recommend to anyone searching for new gear.
I recently purchased a really awesome Eastman guitar from the mandolin store. They were extremely helpful, courteous, knowledgeable and willing to go above and beyond the overall experience was extremely excellent and would recommend them to anyone.
I recently did a trip down to Nashville and passed by The Mandolin Store to buy an Eastman MD315. The service and help from Dennis was superb and super friendly. As a beginner player I can't really hear many differences between several instruments of the same model, but he tried several for me and gave me some guidance on what he was hearing and which one felt richer to him, which was very appreciated! I'll definitely come back if I'm in the market for a new mandolin one day 🙂 Thanks again!
We drove from PA and it was so worth the trip. We had such a great experience and James was extremely helpful!! Not to bash the other stores in Nashville but we checked out quite a few and none had the service, perfect mandolin setups, and selection. Couldn’t be happier with it. People come up to me after shows to marvel at my mandolin.
I just bought a new mandolin from The Mandolin Store. I'm in Texas. They're in Tennessee. The customer service from Dennis and James during my decision making process is why I bought from them. They got back to my email inquiries quickly, they gave me the information I needed to make a decision, and James even quickly turned around a demo video for me of the actual mandolin I was considering. Excellent buying experience!
I have been doing business with Dennis for years. Old fashioned business acumen and friendly efficient service. I consider Dennis a friend. He is fair and honest. A rarity these days.
Excellent selection and great service.